hp pavilion g6 bluetooth driver windows 10

So as I did not know how to deal with this error (I am not so into Windows 10 as I am into the elderly sisters w98,xp,w7), my lady went to Microsoft and asked why this did happen. Now the problem my lady is facing is that Windows update is locked in a loop, it download an update, tries to install it then it fails and download the same update again and again. However the computer was installed with Windows 10 and I think the previous user had it installed, and whiped that way.

My Lady bought a used Pavilion G6 Series on a computer store a while ago (no warranty), the computer had a sticker i5 and Windows 7 on top and on the bottom I think there is a sticker with the Windows license code. This question might be completely wrong here, but Microsoft forum support sent me here (or sent my Lady here) but I will try to post the question for her. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.

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Hp pavilion g6 bluetooth driver windows 10